Refund Policy

At Hyreso, we strive to provide the best possible services to our customers. We understand that there may be instances where you might need to request a refund. Please review our refund policy outlined below:

1. General Refund Policy

• Eligibility: Refunds are only applicable for specific products and services as outlined during the purchase process.
• Request Period: All refund requests must be submitted within 14 days of the original purchase date.
• Refund Process: To request a refund, please contact our support team at info@dataventics.com with your order details and reason for the refund. Our team will review your request and respond within 2-3 business days.

2. Non-Refundable Items

The following items and services are non-refundable:

• Services that have been fully delivered or completed as specified.
• Custom solutions or software developed according to client specifications.
• Subscription fees after the initial 14-day period has elapsed.
• Services where the terms of sale explicitly state they are non-refundable.
• Purchase of digital products that have been downloaded or accessed.

3. Partial Refunds

In some cases, we may issue partial refunds for services that were canceled before completion. The refund amount will depend on the extent of work already completed at the time of cancellation and will be determined at our discretion.

4. Refund Method

All approved refunds will be processed back to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account after approval. For payments made through third-party payment processors, additional processing time may be required.

5. Exceptional Circumstances

We may consider refunds outside of our standard policy in exceptional circumstances. These cases will be reviewed individually, and decisions will be made at the sole discretion of Hyreso management. Documentation or evidence may be required to support such requests.

6. Service Guarantees

If we have offered a specific guarantee for a service and failed to meet the terms of that guarantee, you may be eligible for a refund as specified in the guarantee terms. Please reference the specific guarantee when making your refund request.

7. Changes to Refund Policy

We reserve the right to modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. The policy that was in effect at the time of your purchase will apply to your refund request.

8. Contact Information

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team at:

Email: info@dataventics.com

Response Time: We aim to respond to all inquiries within 1-2 business days.